Players & support
Bugs, purchases, lost progress or any question about one of our games.
- To
- support@arcticstarstudio.com
- Subject
- Support request
Pick the inbox that fits and your message lands in the right place. Each link opens an email with the subject filled in.
Bugs, purchases, lost progress or any question about one of our games.
Interviews, review keys, assets and coverage. Most of what you need is already in the press kit.
Publishing, platform and partnership conversations. Tell us a little about you and what you have in mind.
Ask what we hold about you, correct it or have it deleted. Include the game name and your player ID if the game shows one.
Location
India
245, Chinnathurai Complex, Trichy Road, Kunnandarkoil, Keeranur, Pudukkottai District, Tamil Nadu 622502, India
Response time
We read every message and usually reply within a few working days.
Many answers are already on the site: restoring purchases and refunds in the support FAQ, logos and descriptions in the press kit, and how we handle data in our privacy policy.